Join Us, Build Yourself!

OneDirect is India’s largest Customer Experience Management Company.
Our goal is to empower enterprises to create personalized and delightful customer experiences across all digital touchpoints.
Built for enterprises, our suite of world-class products and services are at the confluence of Social, Big Data and Cloud.

Life At OneDirect

Here are a few snapshots of life at OneDirect

A few quirks about OneDirect

We Are Hiring

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FAQ’s

1. What do you guys at OneDirect do?

At OneDirect, we’re working towards empowering enterprises to create personalized and delightful customer experiences
across all digital touchpoints.

2. What makes OneDirect promising as a company?

As a product, OneDirect is at the confluence of Social, Big Data and Cloud. It helps large organizations manage customer engagement
across social, email and other touchpoints. The business has been growing at a scorching pace in the last couple of years. Every large
organization across the world needs this kind of a product/service. Therefore, the future prospects are extremely bright. OneDirect is
going to be one of the very few successful SaaS startups from India.

3. Why do organizations buy OneDirect?

In an increasingly digital world, consumers are reaching out to brands in their own ways through different channels and devices.
For any large company with millions of customers, it is difficult to manage customer engagement at this scale. That is where OneDirect
comes in. It drastically simplifies the process of engaging customers and helps them build brand loyalty and customer advocacy.

Awards & Recognition

OneDirect was awarded at the Pitch Top 50 Brands under "Disruptors" category.
We were appreciated for challenging the conventional thinking in the market and by not merely replicating a previous
business model but by completely redesigning the market based on customer insight.